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ESL Guide

Hospitality & Food Service Mgmt, pg. 10

  1. Walk-Up Reservation: A traveler who makes a purchase from a supplier without the benefit of an advance reservation.
  2. Wallboard: A soft wood or fiber product used in one-time paneling or where whiteness and softness is desired.
  3. WAN: Wide Area Network. Any Internet or network that covers an area larger than a single building or campus. It spans multiple geographic distances.
  4. War Room: Exhibit space lottery location.
  5. Wardrobe Mistress: An individual in charge of costumes and their upkeep.
  6. Wardrobe: 1) Costumes and all articles of dress of a play or production. 2) Room in which costumes are store or fitted.
  7. Warehouse Receipt: A receipt issued by a warehouse listing goods received for storage. See DOCK RECEIPT.
  8. Warm-Up: Activity to liven up the audience prior to show time.
  9. Warranty: Statement made on an application for insurance that the applicant warrants to be true. If untrue, in any respect, any insurance relating to that warranty can be voided.
  10. Wasabi: Japanese paste condiment made from horseradish.
  11. Wash Light: Colored light that softly illuminates an area.
  12. Wash: The difference between number of reservations at cut-off date and the number of final reservations at the end of an event. Can be positive or negative and be expressed as a number or percentage. See Also CANCELLATION/NO-SHOW PERCENTAGE.
  13. Waste Removal: Removal of trash from building.
  14. Waste Water Drain: A temporary drain line usually leading into sewer system.
  15. Water Closet: WC. Sanitary convenience. Also Called TOILET, LAVATORY.
  16. Water Connection: The temporary supply of water to a booth/stand.
  17. Water Cooling: The method used to cool high-power lasers which requires a standard water supply (such as a janitor’s sink drain). In some circumstances the water is maintained in a closed system and the heat is extracted by a heat exchanger.
  18. Water Stations: Tables with containers of drinking water and glasses for self service.
  19. Water Weights: When large barrels are filled with water and used for anchoring a tent.
  20. Watt: A unit of electrical power equal to a current of one ampere under one volt of pressure.
  21. Waveform: Shape of the wave produced by a sound. Such shapes depend on the content of harmonics of the sound, and can be viewed on an oscilloscope fed by a microphone or other sound signal source.
  22. Wavelength: Length of waves (from crest through trough to crest) produced by propagating sound, light or electromagnetic radiation. All radiation produces waves.
  23. Way Bill: List of enclosed goods and shipping instructions, sent with material in transit.
  24. Weather Back-Up Plan: The process of formulating strategies or detailed plans to deal with possible and unanticipated weather conditions that may affect events or other outdoor programs.
  25. Web: World Wide Web.
  26. Webcast: An event that broadcasts the audio and/or video portion of a keynote presentation or other educational sessions over the Web in real-time or on-demand.
  27. Webconferencing: Web browser-based videoconferencing.
  28. Webmaster: The person who maintains the Web site.
  29. Welcome Cocktail: A drink served as an introductory gesture of welcome. Can refer to a single drink, or a reception where such drinks are served.
  30. Welcome Reception: An opening event where welcome drinks and often food are served.
  31. Well Brand: See HOUSE BRAND.
  32. Wet Lease: Rental of a plane with crew, supplies, fuel, and maintenance service.
  33. Wet Mount: Process of wetting photo blow up prior to wrapping it around a panel.
  34. Wet: Addition of reverberation to audio program source material makes the sound “wet” when compared to “dry” sounds with no reverberation. See DRY.
  35. Wharfage: A charge assessed by a pier or dock owner for handling incoming or outgoing cargo.
  36. Wheeler/Wheelie: An upright, manually propelled, two wheeled cart used to move objects, such as boxes or luggage.
  37. Whispered Interpretation: Interpretation by an interpreter in a low voice to the audience usually while sitting next to the interpreter. See CONSECUTIVE INTERPRETATION, INTERPRETATION, INTERPRETATION IN RELAY, SIMULTANEOUS INTERPRETATION, TRANSLATION, WIRELESS INFRARED INTERPRETING SYSTEM.
  38. White Board: A board with a white surface on which one can write with washable markers. Also Called MARKER BOARD. See also BLACKBOARD, CHALKBOARD.
  39. White Noise: Random noise whose various frequency components all share the same energy density characteristics, producing the same voltage at any particular discrete frequency over a period of time, thus causing a frequency response trend that rises the same number of decibels as the percentage of frequency increase. See NOISE.
  40. White Tie: Formal dress requiring white tie and tails for men and formal evening dress for women. See BLACK TIE. See Also FORMAL DRESS.
  41. Whiteboarding: A feature of videoconferencing systems which allows the placement of shared documents on an on-screen shared space or “whiteboard.” Participants can edit and mark up the document just as on a physical whiteboard.
  42. Wholesaler: Company which packages various components of tours and travel programs for sale through travel agencies.
  43. Wholesaler: Develop and markets inclusive tours and individual travel programs to the consumer through travel agents. Wholesalers do not sell directly to the public.
  44. Wide-Angle Lens: Special lens on projector for wider than normal image projection.
  45. Widow: A short line of type at the end of a paragraph, usually one or two words.
  46. Windscreen: Porous cover for microphones to block unwanted sounds.
  47. Wing Nut: Commonly used threaded nut with flanges. Used for connecting backwall panels, and preferred for their easy adjustment by hand.
  48. Wings: Off-stage area out of audience sight lines.
  49. Win-Win Situation: Negotiable concept in which all parties benefit from the contract.
  50. Wipe: Scene in a motion picture that appears to be pushed off screen by a new scene.
  51. Wire Nut: Plastic thimble with recessed spring that closes spliced wires so that electrical contact is maintained.
  52. Wireless Infrared Interpreting System: An interpreting system operated by radio waves and hence without wire or cable connections to audience headsets. See CONSECUTIVE INTERPRETATION, INTERPRETATION, INTERPRETATION IN RELAY, SIMULTANEOUS INTERPRETATION, TRANSLATION, WHISPERED INTERPRETATION.
  53. Wishbone Leg: Fold-up leg on display table.
  54. Without Reserve: A term indicating that a shipper's agent or representative is empowered to make definitive decisions and adjustments abroad without approval of the group or individual represented. See ADVISORY CAPACITY.
  55. Won Ton: Chinese ravioli.
  56. Woofer: Loudspeaker designed to reproduce low-frequency sound only. Some woofers are called full-range loudspeakers and are used alone, e.g., ceiling speakers. Woofer in systems are usually used below about 3000Hz.
  57. Work Lights: Lights used for rehearsal or working on stage.
  58. Work Rules: Jurisdictional regulations which govern union craftsperson's working arrangement, include what work exhibitor may perform, when overtime begins, etc.
  59. Work Time: Paid time that begins as soon as the workers are turned over to the exhibitor. Stops when the exhibitor releases them.
  60. Working Drawing: The detail plans from which an exhibit is constructed.
  61. Working Foreman: Employee who functions both as an employee and a supervisor at the same time. May be a workman part of the time and a foreman the rest of the time. May or may not be considered a supervisor under the Wage-Hour Law and the Labor Management Relations Act.
  62. Working Group: 1) A meeting at which participants learn about a specific subject by means of practical “hands-on” application to that subject. 2) A meeting at which the participants discuss a particular subject, usually with the expectation of arriving at a common position within the group for proposing a solution to the problem.
  63. Working Language: The language in which the various aspects of a meeting are conducted in practice.
  64. Working Lunch: Light meal for small discussion groups, without a break from working sessions.
  65. Working Program: Timetable of conference content.
  66. Working Session: Every pre-arranged session of a formal meeting such as a congress or convention.
  67. Workshop: 1) Meeting of several persons for intensive discussion. The workshop concept has been developed to compensate for diverging views in a particular discipline or on a particular subject. 2) Informal and public session of free discussion organized to take place between formal plenary sessions or commissions of a congress or of a conference, either on a subject chosen by the participants themselves or else on a special problem suggested by the organizers. 3) Training session in which participants, often through exercises, develop skills and knowledge in a given field.
  68. World’s Fair: An infrequently occurring celebration that typically showcases the latest or future advances in the arts, culture, and technology.
  69. Worldspan: One of the four major Computerized Reservation Systems (CRS) or Global Distribution Systems (GDS).
  70. Wrap-Up: 1) To conclude an event. 2) To prepare the final report on an event.
  71. Writing Chairs: See TABLET CHAIRS.
  72. Xenon Lamp: Extremely high intensity lamp that is replacing the carbon arc light source in follow spots and long distance projectors.
  73. XFMR: Abbreviation for “transformer.”
  74. XL Connector: See XLR CONNECTOR.
  75. XLR Connector: Typically, a three-pin plug or receptacle with a metal shell used for microphone cables and line level signal-carrying cabling.
  76. XML: eXtensible Markup Language. An organizational markup language that describes text in a digital document.
  77. Yakitori: Japanese term meaning "grilled" (yaki) "fowl" (tori), usually referring to pieces of marinated chicken that are skewered and grilled. Other meats may be used in place of the chicken.
  78. Yellow-Dog Contract: Employment agreement, oral or written, providing that, as a condition of employment, an employee will not become or remain a union member. Illegal under the Norris-LaGuardia Act.
  79. Yield Management System: A sophisticated computer based pricing system that vendors use to adjust prices based on anticipated demand. Also referred to as Revenue Management.
  80. Yield Management: Computer program that uses variable pricing models to maximize the return on a fixed (perishable) inventory, such as hotel rooms, based on supply-and-demand theory.
  81. Yield: 1) Number of pieces obtained from any given unit. 2) Exhibit revenue divided by net square feet or conference revenue divided by total number of conference attendees.
  82. Yoke: The metal, U-shaped support, which holds a lighting instrument.
  83. Zero-Based Budgeting: The process of building a budget without benefit of a previous year’s budget.
  84. Zone Fares: Unpublished rates offered from the areas of the U.S. and Canada to specified event destinations; they do not require Saturday night stay over.
  85. Zones: The rightmost part of an Internet address is called its zone. Name zones are divided into two categories: the three letter zone and the two letter zone. Three letter zones are set up by type of organizations; .com stands for commercial; .edu stands for educational institutions; .gov represents government bodies and departments. Within the United States, most Internet sites have names in one of the three letter zones; elsewhere, it is more common to use geographic names, by country or other recognized political entity.
  86. Zoom Lens: Projection or camera lens of variable magnification that permits a smooth change of subject coverage between distance and close-up without changing the projection or the camera position.
  87. Zulu Time: Greenwich Mean Time, the world time standard. See UCT (UNIVERSAL COORDINATED TIME). See Also GREENWICH MEAN TIME.