Here are the direct links to access eBooks from the library's collection. You can access the records for these eBooks in the JWU library catalog by searching the title. The entire book may not suffice but you can look at the Table of Contents and view the chapters. I added these to the list because they have chapters that may prove relevant to a deeper discussion of the product life cycle.
eBooks can be
Downcity Library:
111 Dorrance Street Providence, Rhode Island 02903
401-598-1121
Harborside Library:
321 Harborside Boulevard Providence, RI 02905
401-598-1466